Digi November campaign: woman in a navy cardigan holding a blue iPhone on a cream sofa
Black November @ Digi merchant

All eyes on
your next device.

Massive savings

Save up toR5,000across the website

Black Friday deals. All November.

Tech that fits your life

What will power
your next move?

Find the performance, features and Apple experience you want across iPhones, iPads, MacBooks and Apple Watches. Prefer Android? There’s a place for that too.

There’s more than one way to upgrade.Explore Samsung →

Why Digi Merchant
is the smarter way
to upgrade.

Better buying starts with better information. Keep the condition, device coverage and the next step in plain sight.

01 / VALUE

Premium tech.
Different price points.

Explore new and pre-owned listings and compare what you get for your budget.

02 / CLARITY

Know the device
before it arrives.

Look through its photos, cosmetic grade and included items. Ask us if you need a closer look.

03 / BATTERY

Battery health,
clearly listed.

Compare the reported percentage on each listing. Check the current device listing for its reported battery health.

04 / WARRANTY

Coverage with
the details attached.

Six-month coverage is listed on the selected iPhones and MacBooks. Check each device’s warranty.

05 / DELIVERY

Plan for
your delivery.

Read the current delivery policy and contact the team for timing before placing your order.

06 / TRADE-IN

Let your old tech
help with the next.

Tell us about your device, receive an assessed quote, then choose your next step.

Look closer, choose confidently

Choose your condition.
Keep your confidence.

Cosmetic condition and battery health tell different parts of the story. Here’s how Digi describes each grade.

Full condition guide ↗
Apple iPhone 12 64GB - Black (Pre-owned | Pristine)

These photos belong to the selected listing. They do not illustrate every grade or every unit in stock. Apple iPhone 12 64GB - Black (Pre-owned | Pristine) ↗

Pristine

The best possible pre-owned cosmetic condition. No scratches or dents, and as close to new as you can get.

A-Grade

Very minimal signs of use. A barely visible scratch or scuff may be present, while the device remains in good cosmetic condition.

B-Grade

Light scratches, scuffs or dents may be visible. Inspect the individual listing for its specific marks and photographs.

C-Grade

More visible signs of use, such as deeper scratches, dents or scuffs. Check the individual device description carefully.

Read the individual device’s cosmetic notes.
Check battery health separately.
Check its included accessories and warranty.
Ask for more images if you need a closer look.

Ask about a device →
Your next chapter starts here

Turn your old tech
into something better.

01

Tell us about
your device.

Complete the existing trade-in form with your device details.

02

Receive your
trade-in quote.

The team assesses your device and sends a no-obligation quote.

03

Upgrade.
Or get paid.

Use the assessed value towards another device or choose cash.

The people behind the purchases

They found it.
They saved. They loved it.

First upgrades, next chapters and devices that arrive as described. Explore the real customer reviews already connected to Digi Merchant.

All customer reviews ↗
A few useful answers

Smart
ownership FAQ.

Know the details before your next device becomes your everyday device.

Still deciding? Talk to us ↗
What do the condition grades mean?

Pristine is the closest pre-owned cosmetic condition to new. A-Grade has very minimal signs of use; B-Grade can have light scratches, scuffs or dents; C-Grade has more visible wear. The full guide and individual listing provide the detail. Battery health is separate.

Read more ↗
What battery health will my device have?

Check the percentage listed for that device. Ask the team if a listing does not state it.

Read more ↗
How long will delivery take?

Free standard delivery on every order. Overnight delivery is R199. Read the current shipping policy and contact the team for an estimate.

Read more ↗
Can I return a product if I change my mind?

The current FAQ describes a seven-day window, subject to unused condition, original packaging and all accessories; handling or courier fees may apply. Read the complete return policy for the applicable terms.

Read more ↗
What warranty is included?

Warranty is device-specific. Check the individual listing and applicable terms for your selected device.

Read more ↗
Do you offer payment plans?

Available options and eligibility are shown at checkout. Check the available payment methods for your purchase.

Read more ↗
How does trade-in work?

Submit your device details through the existing trade-in form. The team assesses it and provides a quote. A value is not guaranteed before assessment.

Read more ↗